NORC IT Project Manager in Chicago, Illinois

IT Project Manager

Job no: 493812

Work type: Regular Full-Time

Location: Chicago – 55 East Monroe Street, IL

Capability Area: Project Management


The IT Project Manager will establish and maintain a collaborative partnership with internal business units (research and operations staff) as well as external clients while leading software development teams to meet project objectives. They will bring creative approaches to problem solving and identifying innovative solutions in order to produce quality deliverable supporting the business needs.


The function of the Project Management Office (PMO) is to provide the planning and delivery of IT products and services to NORC projects. The PMO houses NORC's IT Project Managers, who manage the team of Business Analysts, Developers, Quality Assurance, and other IT support staff assigned to the project to deliver the required systems and support. The PMO also works to improve IT delivery through adoption and customization of industry best practices in project management.​


  • Development of the IT project plan, and managing its scope, schedule, resources, and budget and risk

  • Hands on management of IT team resources, tasks, and deliverables

  • Risk identification and mitigation planning and control. Issue management including tracking, assignment and closeout of all project issues

  • Leads the effort in creative approaches to problem solving; confers with project personnel to provide technical advice and resolve problems. Works with departmental manager and other project stakeholders to ensure project objectives are being met

  • Lead or contribute to preparing solution descriptions and cost estimates for IT project change orders

  • Solves complex problems; takes a new perspective using existing solutions

  • Works independently; receives minimal guidance. Contributes to performance reviews for team members.

  • Uses best practices and knowledge of business issues to improve products or services and is expected to take active role in improving procedures for the IT PMO.

  • May provide mentoring to BA and SRBA staff in the discipline of project management and may assist in onboarding of new IT project managers

  • Report regularly to IT management on the status of all assigned projects. Report project delays and changes in requirements to the Project Director and IT management on a timely basis



  • Bachelor's Degree or equivalent

  • Technical discipline

  • At least 2 years’ experience coordinating tasks for projects as a team lead, manager, or project manager. The incumbent should be knowledgeable about project management processes and principles, such as those outlined in the PMBOK.

  • Knowledge and skills in project management tools including Microsoft Project, Word, Excel, and PowerPoint.

  • Excellent verbal and written communication skills; strong interpersonal skills

  • Ability to organize information and manage projects and staff to time and budget goals. Strong problem solving ability, ability to juggle multiple priorities. Able to influence behavior effectively, remain calm under pressure, and exercise good judgment

  • PMP and CSM certification preferred


NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, NORC has conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with NORC to transform increasingly complex information into useful knowledge.

NORC conducts research in five main areas: Economics, Markets, and the Workforce; Education, Training, and Learning; Global Development; Health and Well-Being; and Society, Media, and Public Affairs.

We provide comprehensive and integrated services that span the research cycle, and offer solutions that anticipate and address critical needs in research and data science. We approach all work with deep technical expertise, a spirit of collaboration, and a commitment to scientific integrity.


As one of the oldest not-for-profit, academic research organizations in the United States, and through its affiliation with the University of Chicago, NORC maintains the highest standard of professional excellence and scientific rigor, and is committed to broad dissemination of its findings.


NORC’s subject matter experts and survey professionals develop and employ innovative study designs, research methods, and technical applications to derive meaningful and accurate results.


NORC cultivates an interdisciplinary culture of achievement in which senior investigators from diverse fields and professional backgrounds collaborate with the next generation of researchers in an open, collegial environment.


NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally- protected characteristics.

Advertised: May 2, 2018Central Daylight Time

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