NORC Field Interviewer - NCS-IV - Central Region Rehires Only in Chicago, Illinois

Field Interviewer - NCS-IV - Central Region Rehires Only

Job no: 493822

Work type: Intermittent

Location: Chicago – 55 East Monroe Street, IL

Capability Area: Field


Please apply ONLY if you have previous NORC experience.

NORC at the University of Chicago is currently seeking outgoing, persuasive Field Interviewers to help conduct interviews for the NCS Congregations 2018 Wave Four project.

The National Congregations Study (NCS) is the first ever high quality survey of a nationally representative sample of congregations. The study aims to document the work, programs, and activities of America’s religious congregations to better understand the activities, characteristics, and social composition of all types of religious congregations and better meet their changing needs.

The fourth wave of the study examines stability and change in congregations’ core characteristics and activities, including their social composition, size, social service involvement, political activity, connections with other religious and secular organizations, and many other things. This latest wave will also explore such topics as congregations' social media use, leadership challenges, and wellness activities.

NORC will be seeking a small team of interviewing staff who are skilled at telephone work to complete the bulk of data collection. Additionally there will be a smaller set of staff to do in person outreach and complete face to face interviews for those respondents not able to complete by telephone.


​​​​​​​​NORC field interviewers are vital to our nationwide survey research operation. They talk to people from every conceivable walk of life—by telephone and in person—to obtain information on issues like health care, employment, and education.

The work we do at NORC has lasting social significance, and the data we gather helps legislators and others involved in setting policy make informed decisions for the welfare of all Americans in an increasingly complex society.

The interview is the basic tool by which we are able to provide this data and the interviewer is the one who makes it all possible.

Our field interviewers tell us they enjoy meeting all kinds of people and seeing America from different points of view. If you are curious about the world around you, are open to meeting new people, and like facing new challenges, this may well be the job for you.


Interviewers must be able to regularly work a mix of daytimes, evenings and weekends.

  • Interviewers must be proficient in using a computer and learning all job related computer programs such as the instrument, case management system, and time and expense software.

  • Interviewers must be able to regularly work a mix of daytime, evening, and weekend hours.

  • Interviewers are expected to work productively and efficiently. This is a part-time, temporary position, usually 20-25 hours per week, with short periods of up to 40 hours per week. Actual hours worked may vary during the assignment.

  • Assignments, particularly for interviewers identified for in-person outreach, may vary based on the number of Respondents in specified locations. We attempt to cluster assignments geographically, but it may be necessary to travel longer distances in some situations. Interviewers must be willing to drive 50-100 miles or more, one way, to contact area respondents as needed.

  • Interviewers must attempt to contact most of their respondents within the week of case assignment in order to determine status and location of each case.

  • Field Interviewers are responsible for documenting all contact attempts and activity as a record in our case management system in a consistent and professional manner (known as ROCs – entered electronically).

  • There is a weekly review process on this project. Cost and production goals and data quality review will be set for each field interviewer according to case management.

  • Validation of work and related activities will be completed by survey staff.

  • Data quality expectations for this project will be outlined in training and throughout the data collection period. Each interviewer is expected to meet or exceed data quality targets.

  • Reliable internet access and personal phone required.

  • Skill in telephone outreach and/or gaining cooperation is required of the phone team interviewers.

  • Reliable transportation and certain amounts of auto insurance is required for non-phone team members.

  • The NCS-IV study requires cold calling religious organizations (after an advance letter is sent), which means Field Interviewers need the ability to approach congregations without necessarily knowing the names of the leader(s), to exhibit cultural sensitivity to religious congregations across the religious spectrum, and persuade congregation leaders to participate in order to be successful.


Interviewers are expected to work productively and efficiently. This is a part-time, temporary position, usually 20-25 hours per week, with short periods of up to 40 hours per week. Actual hours worked will vary by during the assignment. Interviewers are expected to work a mix of daytimes, evenings and weekends.

Data collection has an anticipated start of June or July 2018 and will continue on through December 2018 or January 2019.


There will be a remote training starting in June or July 2018, with an online component to be successfully completed by each interviewer prior to attending the remote training call.


  • An opportunity to work on an important national research project.

  • Temporary employment with hourly pay and retirement benefits, subject to eligibility.

  • Field interviewers get to work on a project that will affect government policy and meet interesting people.

Learn more about the Field Interviewer position:


In addition to meeting specific job requirements, employees hired for this position must present evidence of their identity and authorization to work in the United States (I9 documentation). We also require: a valid drivers license (exceptions can be made for applicants from major urban centers such as New York City), proof of auto liability insurance and unlimited use of an automobile in good working condition; a working home phone number; ability to carry a laptop computer and survey documents and supplies, and availability to attend in-person, paid training s​e​​ssions (no exceptions).


NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, NORC has conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with NORC to transform increasingly complex information into useful knowledge.

NORC conducts research in five main areas: Economics, Markets, and the Workforce; Education, Training, and Learning; Global Development; Health and Well-Being; and Society, Media, and Public Affairs.

We provide comprehensive and integrated services that span the research cycle, and offer solutions that anticipate and address critical needs in research and data science. We approach all work with deep technical expertise, a spirit of collaboration, and a commitment to scientific integrity.


NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally- protected characteristics.

Advertised: May 10, 2018Central Daylight Time

Applications close: